The Houzer Return Policy

Requirements For Return

1. The time since the Houzer shipped date cannot exceed 45 days.
2. Products must be in new and saleable condition.
3. Products must be approved for return by Houzer before sending. Any items returned without authorization will be subject to disposal and ineligible for credit.
4. The customer is responsible for return shipping costs.
5. The product must be shipped back to the approved Houzersink.com warehouse. Houzer does not offer a physical drop-off option.
6. The customer is responsible for a restocking fee of 25% of the product price.

Requesting Return Authorization

The return information is located on the packing slip included with your shipment. For the fastest possible assistance, please have your packing slip and order number ready for our customer service representative and call us toll-free at +1(609) 584-1900.

Note: Returns to Houzersink.com can only be for purchases made on Houzersink.com. If purchased elsewhere, please contact the place of purchase for assistance with your return.

Customer Service & Product

Support

Contact Houzer's customer service team to identify your product, get expert advice, or find warranty information. Our customer care team is here to help!

*Minimum $50 order.