Requirements For Return
- The time since the Houzer shipped date cannot exceed 45 days.
- Products must be in new and saleable condition.
- Products must be approved for return by Houzer before sending. Any items returned without authorization will be subject to disposal and ineligible for credit.
- The customer is responsible for return shipping costs.
- The product must be shipped back to the approved Houzersink.com warehouse. Houzer does not offer a physical drop-off option.
Requesting Return Authorization
The return information is located on the packing slip included with your shipment. For the fastest possible assistance, please have your packing slip and order number ready for our customer service representative and call us toll-free at +1(609) 584-1900.
Note: Returns to Houzersink.com can only be for purchases made on Houzersink.com. If purchased elsewhere, please contact the place of purchase for assistance with your return.
Customer Service & Product
Main Offices/Distribution CenterHOUZER, Inc.
2605 Kuser Road
Hamilton, NJ, 08691
Customer Service Hours
|Monday||8:00am — 5:00pm, EST|
|Tuesday||8:00am — 5:00pm, EST|
|Wednesday||8:00am — 5:00pm, EST|
|Thursday||8:00am — 5:00pm, EST|
|Friday||8:00am — 5:00pm, EST|
*Minimum $50 order.